Terms, privacy and refunds.

We collect the information you enter into an intake form: your name and email address and, depending on the form, your target role and years of experience, or your company name, the number of roles you are filling and your primary stack. Free-text entered in a message field is stored as submitted.

Newsletter subscription collects an email address only. For every submission we also record the page path it originated from, in order to measure which parts of the site are effective.

Professional submissions are processed to verify your background and route you to matching roles. Company submissions are processed to scope the role and produce shortlists. Newsletter addresses are processed solely to send the newsletter.

We do not sell personal data and we do not disclose it to advertising networks.

A candidate profile is disclosed to a hiring company only after the role has been discussed with the candidate. Company details are disclosed to a candidate only at the point of introduction.

Intake submissions are retained while a search is active and for 24 months thereafter, so an engagement can be resumed. Newsletter subscriptions are retained until the subscriber opts out.

You may request a copy of the personal data we hold about you, request correction of inaccurate data, or request deletion. Requests are actioned within 30 days of verification of identity. Contact us through the intake form or by email to exercise any of these rights.

find & hire sources, verifies and introduces candidates for permanent, full-time positions, and verifies and routes professionals to hiring teams. It is not a job board. No representation is made that any given search will result in a hire.

Information submitted must be accurate. Misrepresentation of experience, employment history or corporate identity is grounds for termination of the engagement and removal from the network.

Automated scraping of the site, attempts to access the administrative interface, and automated form submission are prohibited.

Companies pay a success fee calculated on the hire's first-year base salary, invoiced on the hire's start date, or a flat monthly retainer where agreed in writing. Invoices are payable within 30 days.

Professionals are never charged for verification, routing or placement. Training and interview preparation are optional, quoted in advance and agreed before any work begins.

Each placement carries a 90-day replacement window measured from the hire's start date. If the hire departs or is terminated within that window, a replacement search is provided at no additional fee. The guarantee provides a replacement search rather than a cash refund, except as set out in clause 3.1.

Candidates are verified with reasonable care, but hiring decisions rest with the client. We are not liable for the subsequent performance of any hire. Aggregate liability in connection with an engagement is limited to the fees paid to us for that engagement.

These terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles. Bytewave, Inc. may update these terms; the effective date above reflects the current version.

If a placed hire departs within 30 days of the start date, the client may elect a full refund of the success fee in place of a replacement search. Between day 31 and day 90, a replacement search is provided; a pro-rated refund is available if the client elects not to continue.

After 90 days the success fee is non-refundable.

Monthly retainers may be cancelled on 30 days' written notice. The current month is non-refundable once sourcing work has commenced. Any unused portion of a prepaid period is issued as credit rather than returned.

Sessions cancelled at least 24 hours in advance are refunded in full. Sessions missed without notice are not refundable. Multi-session packages are refundable pro rata for sessions not yet delivered.

Submit the invoice reference and the circumstances in writing. Approved refunds are returned to the original payment method within 10 business days of approval.